Name, shame, document · business contacts for allottees
Email pack
Same frustration, less reinventing the wheel. Copy the addresses, paste the template, fill your unit details in private, send. Ground staff who go quiet still have inboxes above them.
How people use this: put CRM/info in To, leadership/accounts in CC.
Attach chat screenshots. Give a 48 hour written confirmation deadline. Keep tone factual.
Business emails only. Not an invite to harass personal numbers.
To (copy)
crm@trehaniris.com, info@trehaniris.com
CC (copy)
accounts@trehanbuilders.com, admin@trehanbuilders.com, sukumar@trehanbuilders.com, abhishek@trehaniris.com, aman@trehaniris.com, goutam@trehaniris.com
All addresses, one line
crm@trehaniris.com, info@trehaniris.com, accounts@trehanbuilders.com, admin@trehanbuilders.com, sukumar@trehanbuilders.com, abhishek@trehaniris.com, aman@trehaniris.com, goutam@trehaniris.com
Who people keep chasing on the ground
| Name / role (as allottees encounter them) | What goes wrong |
|---|---|
| Shivani (CRM / field contact tier) | Follow-ups on due interest. Reports of slow or no reply; phone often not picked up in crunch weeks. |
| Virender (CRM / field contact tier) | Same escalation ladder. Assurances like "max by weekend" that still need more chasing. |
CRM desk · crm@trehaniris.com |
Main customer channel. Put in To. |
Info desk · info@trehaniris.com |
General corporate inbox. Put in To. |
Accounts · accounts@trehanbuilders.com |
Money movement. CC so finance cannot claim ignorance. |
Admin / directors office · admin@trehanbuilders.com |
CC for senior visibility. |
sukumar@trehanbuilders.com |
Management representative style contact on filings (verify current filings). |
abhishek@trehaniris.com · aman@trehaniris.com |
Leadership-format addresses used for escalation CC. |
goutam@trehaniris.com |
Additional internal address allottees have added to CC lists. |
Subject line
Delayed / missing monthly interest, Iris Broadway Greater Noida West, [YOUR UNIT IDs]
Email body template
Replace the bracketed bits. Attach screenshots. Keep a copy for RERA.
Dear Trehan Team, I am an allottee at Iris Trehan Broadway, Greater Noida West (units: [YOUR UNIT IDs]). When you send a demand notice, we clear it on time. No reminders from our side. Under the agreement, monthly interest is due in the first 10 days of the month. That is not what is happening. Most months the credit lands only around the 20th or 25th, after I chase. Some months it never shows up. Calls and messages to the ground team, including Shivani and Virender, go unanswered or stall with "by weekend" promises that slip. Your public website has also had no construction update since March 2026. Please check the last 6 months of interest credits against the agreement. [THIS MONTH / NAMED MONTH] is still outstanding as of [DATE]. What I need: 1. Outstanding interest for [PERIOD] credited to my account now. 2. Future monthly interest credited in the first 3 days of each month, without me chasing. 3. Written confirmation within 48 hours that this month's amount has been released and that process is in place. Screenshots of the chase are attached. If I do not get that confirmation within 48 hours, I will post the timeline publicly (social media and Google Maps reviews with dates and screenshots) and file with UP RERA for my phase (Phase I UPRERAPRJ673874 / Phase II UPRERAPRJ569853 as applicable; www.up-rera.in) and with the consumer forum. Please confirm in writing within 48 hours. Sincerely, [YOUR NAME] [YOUR PHONE] Iris Broadway, Greater Noida West Units: [YOUR UNIT IDs]
Legal hygiene: Stick to true dates, your own units, and communications you can produce.
Public naming of business roles and business emails for contractual follow-up is common in consumer disputes.
Do not invent criminal claims. This page is not legal advice.